Step 1

Redeem this complimentary computer repair remote service online by filling up the form. After which, email with promo code will be sent to you.

Step 2

Follow the link in email to lodge a computer repair remote service ticket, our technical department will get back to you within 4 hours.

Step 3

If the laptop repair or computer repair cannot be done remotely, our technical staff will inform you the alternative repair method and cost of repair.

Terms & Conditions:

  • 4 hour remote support response time
  • 9x5 support time (9am to 6pm, Monday to Friday)
  • Support cut-off time at 5pm. Tickets logged after cut-off time will be settled the next business day.
  • Up to OS level applications only, support for 3rd party application is not included.

Complimentary TechCare Technical Remote Support